4 general skills or competencies (Job family competencies) for HRIS Supervisor, Senior
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Describes the importance of service delivery in meeting customer expectations and business goals.
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Level 2 Behaviors
(Light Experience)
Assists in creating action plans to streamline the service delivery process.
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Level 3 Behaviors
(Moderate Experience)
Defines key metrics in measuring service delivery process.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of service standards to ensure quality-focused delivery of services.
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Level 5 Behaviors
(Mastery)
Designs end-to-end customer-driven solutions to deliver high quality services and customer satisfaction.
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Skill definition-The ability to work with, utilize, maintain, troubleshoot and update the HR related system or software to manage HR data.
Level 1 Behaviors
(General Familiarity)
Describes regulatory and legislative requirements on HRIS applications.
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Level 2 Behaviors
(Light Experience)
Conducts maintenance of HRIS modules to ensure application updates are within our standards.
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Level 3 Behaviors
(Moderate Experience)
Handles HRIS troubleshoot routines for complex problems on HRIS-related systems and processes.
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Level 4 Behaviors
(Extensive Experience)
Drafts a user guide to help our employees maximize the features of the HRIS software.
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Level 5 Behaviors
(Mastery)
Champions current trends, developments, and best practices related to HRIS configuration and processes.
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9 soft skills or competencies (core competencies) for HRIS Supervisor, Senior
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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Summary of HRIS Supervisor, Senior skills and competencies
There are 0 hard skills for HRIS Supervisor, Senior.
4 general skills for HRIS Supervisor, Senior, Service Delivery, Human Resource Information System (HRIS), Human Resources Operations, etc.
9 soft skills for HRIS Supervisor, Senior, Business Process Improvement, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HRIS Supervisor, Senior, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.